Privacy Policy

Last Updated: 5th Aug 2026

Kishi (“we”, “our”, “us”) operates the website shopkishi.com (“Website”). This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our Website.

1. Information We Collect

When you place an order, we collect:

Name, email address, phone number
Shipping/billing address
Order details (products purchased, amount paid)

When you browse our Website, we automatically collect:

IP address, browser type, device information
Pages viewed, time spent on site (via cookies and analytics)

When you join our WhatsApp list or contact us:

WhatsApp number (manually saved with your consent)
Any information you share in messages

We do NOT collect or store your payment card details. All online payments are processed by Razorpay, which handles your card/UPI/banking information securely on their own platform.

2. How We Use Your Information

Purpose	What We Use
Process and ship your order	Name, address, phone, order details
Send order updates (WhatsApp/email)	Phone number, email
Share new launches, offers (only if you opt in)	WhatsApp number, email
Improve our Website experience	Browsing data, analytics
Fraud prevention	IP address, order patterns
Legal compliance	All data as required by law

3. Who We Share Your Data With

We share only what is necessary with trusted third parties:

Razorpay — for processing online payments
Shipping partners (Delhivery/BlueDart/etc.) — to deliver your order (name, address, phone)
Google Analytics — for understanding how visitors use our site
WordPress/WooCommerce — our Website platform that stores order data

We do NOT sell, rent, or trade your personal information to anyone.

4. Cookies

Our Website uses cookies to:

Remember items in your cart
Understand site traffic (via Google Analytics)
Improve your browsing experience

You can disable cookies in your browser settings at any time. However, this may affect how the Website functions for you.

5. Data Retention

We retain your order information for as long as needed to:

Process returns/refunds (up to 90 days post-delivery)
Maintain business records as required by Indian tax laws
Continue our WhatsApp relationship with you (until you opt out)

You can request deletion of your data at any time by emailing us.

6. Your Rights

You have the right to:

Request a copy of the data we have about you
Correct any inaccurate information
Ask us to delete your personal data
Opt out of WhatsApp messages (reply “STOP” on WhatsApp or email us)
Withdraw consent for data collection (may affect order processing)

7. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the revised date. If changes are significant, we will notify you via WhatsApp or email.